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Technical Service Engineer NPW

For our German branch (Nipro Pure Water) in Bruchsal, Germany

Main Tasks

  • To provide technical service support for Nipro Germany´s customers in line with agreed service levels. This includes commissioning, repair and planned maintenance of all devices supplied by the company
  • To achieve quarterly and annual service targets, and provide feedback to Technical Services Manager NPW
  • To control and monitor spare parts stock levels carried on your car
  • To implement policies, procedures and standards in line with the company’s service levels
  • To ensure all field test equipment issued to you is maintained and calibrated to current standards
  • To plan and schedule field service work along with the Technical Services Manager NPW to meet the company‘s contractual obligations
  • To maintain accurate device records on the company Technical Service Database and on any other format as required
  • Supply cover and support for colleagues nationwide when required. Also some international support maybe required from time to time
  • Achieve and maintain an excellent standard of product knowledge for our own product ranges
  • To maintain personal professional development and attend training as and when required, this may require some international travel
  • Promote a positive and professional company image to our customers and potential customers at all times. Helping to develop strong professional relationships with key customer decision makers and influencers
  • Be available for technical phone support during working hours, and on an out of hour’s rota basis. Site visits may be required out of hours if the work cannot be completed during normal working hours
  • Apply a flexible approach to out of hours working, travel and overnight stays to meet company objectives

Requirements

Qualifications

  • Recognised technical/electronic qualifications, with experience in Dialysis and /or Water Treatment

Skills

  • German language
  • Fluent in English (English language is a must)
  • Microsoft Windows/Office
  • Experience in field service and /or Hospital environment
  • Nephrology
  • Clean Driving license

Soft Skills

  • Friendly
  • Independent person
  • Social competence
  • Team player
  • Communication skills

Interested?

Please send us your latest CV and motivational letter to:

sanja.benson@nipro-group.com

or:

Nipro Pure Water GmbH
attn. Sanja Benson
Siemens Technopark
Werner-von-Siemens-Str. 2-6
D-76646 Bruchsal